Privacy Policy

Your information privacy is important to us. Salty Air Cleaning Company provides this Privacy Policy to explain how we collect, use, protect, and disclose information and data when you use the website on which this policy is posted (“Site”) and related services offered through the Site (“Services”). This Privacy Policy applies to all users of the Site and Services.

This Privacy Policy is specific to this Site—it does not apply to any of our other websites or other online or offline services provided by us.

BY USING THE SITE OR SERVICES, YOU ARE CONSENTING TO THIS PRIVACY POLICY. PLEASE READ IT CAREFULLY.

1. Personal Information We Collect

We may collect the following categories and types of “Personal Information”:

Contact Information: Name, mailing address, email address, and phone number.
Identifying Information: IP address, social media usernames, and security information for authentication.
Financial Information: Credit card, debit card, and bank account information for service payments.
Usage Data: Browsing history, search history, and information on how you navigate our Site.
Audio/Visual: Photos or videos you may upload (e.g., for cleaning quotes or reviews).

2. How We Use Personal Information

Salty Air Cleaning Company uses your information for:

Transactional Purposes: To process, confirm, and track your cleaning service bookings.
Marketing: To inform you of new services, seasonal offers, and personalized promotions.
Site Improvement: To diagnose technical problems and improve the user experience on our Wix-hosted platform.
Security: To prevent fraud and protect our company and clients.

3. Categories of Third Parties We Share Information With

Service Providers: We establish business relationships with trustworthy partners (such as Wix for website hosting and payment processing). They are only provided with information necessary to perform their specific tasks and are prohibited from using it for other purposes.
Legal Requirements: We may disclose information to law enforcement if required by a court order or subpoena, or to protect the safety and rights of Salty Air Cleaning Company.
Corporate Transactions: In the event of a sale or merger of the business, your information may be transferred to the new owner.

4. Privacy Notice Specific to Mobile Messaging

Our mobile messaging program is supported by Wix. We will only use information you provide when opting into mobile messaging to transmit your messages and respond to you.

WE DO NOT SELL, RENT, LOAN, TRADE, LEASE OR OTHERWISE TRANSFER ANY PHONE NUMBERS OR CUSTOMER INFORMATION COLLECTED THROUGH THE PROGRAM TO ANY THIRD PARTY FOR THEIR OWN MARKETING PURPOSES. To opt out of mobile messages, you may reply "STOP" at any time.

5. Cookies and Tracking Technology

We use cookies and similar technologies (including Google Analytics) to analyze Site traffic and provide a better experience. We also use Session Replay Technology and ChatBot Technology (powered by our third-party provider, Wix) to provide real-time customer support and quality control. These tools record interactions like clicks and scrolls to help us fix bugs and improve our service.

6. Security

Salty Air Cleaning Company maintains physical, electronic, and procedural safeguards to protect your data. While we strive to use commercially acceptable means to protect your Personal Information, remember that no method of transmission over the Internet is 100% secure

7. Children’s Privacy

Our Site and Services are intended for users 18 years of age or older. We do not knowingly collect information from children under 13.

8. Managing Your Preferences

You can opt out of marketing emails by clicking the "unsubscribe" link at the bottom of our communications. For text messages, reply "STOP."

9. Changes to this Policy

Salty Air Cleaning Company may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with a revised "Last Updated" date.

10. Contact Us

If you have questions regarding this Privacy Policy, please contact us via the contact information provided on our website.

Salty Air Cleaning Company Please print a copy of this policy for your records.